Operations consulting for founders

Your business should run with you.
Not through you.

I help founders fix the messy parts of their business so it stops running them into the ground.

Not sure where to start? Book a free 30-min discovery call →
Mary Graves speaking on a business operations panel
Background
8+ yrs inside Fortune 500 ops
What I see every day

The pattern is almost always the same.

Most businesses have the tools. Most have the team. What they're missing is the foundation that makes any of it actually work. I find what's broken, document what matters, and build the systems that let your business run without you in every conversation.

  • You are the system

    Every task, every handoff, every decision runs through you. Not because you want it that way. Because nothing was ever built to run any other way. Your business can't operate without you in the room.

  • Your tools don't talk

    You have a scheduler, a payment platform, a CRM, and an email tool. None of them are connected. Things slip through the cracks daily and the fix is always manual. Usually yours.

  • You're scaling chaos

    More clients should mean more freedom. Instead it means more fire drills. Without a documented foundation, growth just creates a faster version of the same mess. The tools aren't the fix. They just run the mess faster.

What clients say
"I needed this next level in depth training for my business. We focused on Claude specifically, she walked me through the entire process and showed me the powers beyond basic functionality. Literally opened up my eyes to the powers of truly understanding this tool! There was so much information but Mary did an amazing job at breaking it down step by step while maintaining it super digestible. 10/10 recommend! She's an expert!"
Isamar G., Brand & AI Consultant
AI & Automation Setup
"Mary has a very deep understanding in different tools and systems and she guides you on what exactly your business needs which is very helpful and relieving when you want to focus on the real work and not every detail around it."
Sarwa S., Investing & Trading Coach
Business Systems Audit
"Ms Graves is very passionate and professional about providing innovative business solutions in order for her clients to achieve effective and efficient systems results. Employing several of the custom audit results she shared with me have proven to be quite beneficial."
Dennis B., Financial Advisor
Business Systems Audit
"Mary was incredibly helpful in resolving an issue I had while setting up my online automations. She responded quickly, was patient throughout, and solved the problem fast. She's kind, professional, and easy to work with. I'd definitely love to work with her again."
Madison C., Model & Influencer
AI & Automation Setup
How I work

I don't start with tools.
I start with your process.

Most consultants plug in automation and call it a system. I map how your business actually works before touching a single tool. Then I document it, design the right solution, and build something you can actually maintain.

  • 01

    Audit and diagnosis

    We find exactly what's broken, manual, or missing. You walk away with clarity on what to fix and in what order.

  • 02

    Process documentation

    Every repeatable task gets written down. If you can't hand it to someone else, you'll be doing it forever.

  • 03

    Automation and integration

    Once the process is clear, we automate the rules. Logic, not inference. This is where most businesses should spend more time.

  • 04

    AI where it actually earns it

    AI handles judgment calls, creative work, and novel situations. Not tasks that should just be a rule. Use it for what it's actually good at.

Common questions

The questions I get most.

If you're wondering whether this is for you, start here. If your question isn't on the list, book a free discovery call and ask me directly.

  • Honestly, it depends. I could build you the automation. If that's all I wanted to do all day, I'd be an AI automation agency. I'm not. The audit exists because the automation people ask for is usually not the one their business actually needs. A quick win that solves today's problem can lock you into something that doesn't scale. Map the whole thing first, build the right thing once.

Ready when you are

Build the foundation.
Then add AI.

Start with an audit. We map what's actually happening in your business and build from there. You'll leave with a clear picture of what to fix first, whether or not we keep working together.